Client Collective
Client Collective
  • HOME
  • SERVICES
  • BOOK A DISCOVERY CALL
  • More
    • HOME
    • SERVICES
    • BOOK A DISCOVERY CALL

  • HOME
  • SERVICES
  • BOOK A DISCOVERY CALL

SERVICES

Professional Client Message Management for Beauty + Wellness Providers

Stop juggling inboxes. Start focusing on clients.
We manage your messages virtually across platforms so you never miss a booking. 

BOOK A DISCOVERY CALL

Introduction

Your clients expect fast, professional responses, but you can't be everywhere at once.

Client Collective handles your messaging across key platforms, so your communication stays seamless, consistent, and on brand.

What We Manage

We manage messages on:
✔ Instagram DMs
✔ Facebook Messenger
✔ Booking platforms (Jane, Fresha, Square, Vagaro, and more)


We handle inbound conversations such as:
✔ Appointment requests
✔ Pricing questions
✔ Availability & rescheduling
✔ Follow-ups & confirmations

How It Works

  1. We Learn Your Brand Voice
    We gather your style, FAQs, booking policies, and tone.
  2. We Manage Daily Conversations
    We respond promptly using your brand voice and processes.
  3. You Stay Focused on Clients
    No interruptions, no missed messages, no overhead.

Benefits

✔ Never miss a booking inquiry again
✔ Professional responses, every time
✔ More time for work that generates revenue
✔ Peace of mind and consistent client experience 

Pricing

Monthly Retainer Options  Or “Custom plans available” 

💡Ready to streamline your client communication?

BOOK A DISCOVERY CALL

PACKAGES + INVESTMENT

Essential Coverage - Starting at $1,250/month

Professional Support - Starting at $2,000/month

Professional Support - Starting at $2,000/month

 For solo providers who need consistent weekday message support. 


 What’s included: 


  • One structured message management block per weekday (Monday–Friday)
  • Monitoring and responding to new DMs, email inquiries, and approved booking platforms
  • Answering service, pricing, and availability questions
  • Sending booking links and directing clients to next steps
  • Flagging complex or sensitive situations to the business owner
  • Communication delivered in your established brand voice 


Designed for: Businesses receiving approximately 15–20 new inquiries per day. 

Pay Now

Professional Support - Starting at $2,000/month

Professional Support - Starting at $2,000/month

Professional Support - Starting at $2,000/month

For providers with steady daily inquiry volume who need more hands-on support.


Everything in Essential, plus: 

 

  • Extended weekday response coverage
  • Lead qualification before booking (collecting required details before confirming appointments)
  • Managing reschedules and common booking adjustments
  • Identifying recurring questions and recommending FAQ or script updates
  • Ongoing refinement of response templates


Designed for: Businesses receiving approximately 25–35 new inquiries per day.

Pay Now

Studio Priority - Starting at $2,750/month

Professional Support - Starting at $2,000/month

Studio Priority - Starting at $2,750/month

For high-volume studios and multi-provider clinics.


Everything in Professional, plus: 


  • Two structured message management blocks per weekday
  • Coordinating bookings across multiple providers
  • Managing higher inquiry volume during peak periods
  • Handling escalated client situations prior to owner involvement
  • Internal communication coordination when required


Designed for: Businesses receiving approximately 35–45 new inquiries per day.


Pay Now

Investment + Scope

  • Final investment is confirmed following review of inquiry volume and platform requirements. 
  • All services are provided virtually.


What’s Not Included

To ensure focused, high-quality service, Client Collective specializes specifically in client communication management. The following services are not included unless otherwise agreed upon:


  • Content creation or social media posting
  • Marketing strategy or campaign management
  • Newsletter design or email marketing platforms
  • Graphic design or branding services
  • Full calendar management beyond booking-related adjustments
  • Payment processing or financial administration
  • Phone call handling
  • Website management or tech troubleshooting


Additional services may be discussed on a custom basis.

  • HOME

Client Collective

Calgary, Alberta, Canada

Copyright © 2026 Client Collective - All Rights Reserved.

Powered by

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

Accept